Refund and Returns Policy

Product Replacements / Returns

This policy outlines the position DryFruit4You.com holds regarding refunds, returns, and exchanges.

When is a replacement or exchange eligible?

DryFruit4You.com will exchange or replace a product if:

  • The product has a manufacturing defect

  • The product was received in damaged condition

  • The product package seal was already opened upon delivery

  • The product had visible damage (e.g., scratches) before reaching the buyer

If you wish to return or exchange a product, please contact our helpline at 03121151406 or email us at . Our quality assurance team will review and assess your claim and aim to accommodate you ethically and fairly.

Note: Buyers must report any claims, disputes, or concerns within 24 hours of receiving delivery for a timely resolution.

Not Eligible for Return or Exchange

DryFruit4You.com will not offer returns, exchanges, or refunds if:

  • The buyer simply does not like the product but it matches its description, images, and specifications as presented on the product page/catalog.

  • The buyer placed an incorrect order by mistake.

However, we will still assist buyers in exchanging or replacing products as per their preferences where possible.

Refund Eligibility

Refunds will only be offered if:

  • DryFruit4You.com is unable to deliver the product within the committed time frame (3 to 5 working days, excluding curfew, government shutdowns, or force majeure events).

  • The product received:

    • Does not match the image or description on the website

    • Does not meet the specifications listed

    • Is a replica or not the original product ordered

In these cases, buyers may request a refund, exchange, or replacement upon mutual agreement.

Order Cancellation

You may cancel your order before it is dispatched without penalty.

If the order has been dispatched, cancellation will require the buyer to cover the return shipping charges to send the product back to the vendor or DryFruit4You.com.

Response Time

Our team will review queries regarding returns, exchanges, or refunds and provide a resolution within 5 to 10 working days.